Terms and Conditions of Use for [Willwali Sdn Bhd]
Effective Date: 13 March 2024
These Terms and Conditions ("T&C") govern your use of our website, services, and applications ("Services"). By accessing or using our Services, you agree to comply with and be bound by these T&C. If you do not agree with these T&C, please do not use our Services.
1. User Data and Privacy
1.1. Protection of User Data: Willwali Sdn Bhd is committed to safeguarding user data and adheres to the highest standards of data governance.
1.2. Privacy Policy: Your use of our Services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to the practices described in our Privacy Policy.
2. Account Registration and Security
2.1. Account Creation: To access certain features of our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
2.2. Security: You must promptly notify us of any unauthorized use of your account or any other security breach. Willwali Sdn Bhd is not liable for any loss or damage arising from your failure to comply with this section.
3. User-Generated Content (Personal and Will Data)
3.1. Ownership and Rights: You retain full ownership and control over all personal, financial, and testamentary information ("User Data") you submit through the Willwali platform, including but not limited to will instructions, asset information, beneficiary details, and related documentation. By submitting such data, you grant Willwali a limited, non-exclusive, revocable, worldwide license to store, process, encrypt, and transmit your data solely for the purpose of delivering the Services, improving service reliability, complying with legal obligations, and enabling you to retrieve or modify your will or documents when needed.
3.2. Confidentiality and Security: We treat all User Data as confidential and apply industry-standard encryption and security measures to safeguard your information. Access to your User Data is restricted and only permitted under your explicit authorization, except where required by law, court order, or regulatory obligation.
3.3. Prohibited Submissions: You agree not to upload or store any content through the Services that:
-
is false or misleading,
-
infringes upon the rights of any third party,
-
violates any applicable law or regulation,
-
contains malicious code or viruses,
-
includes content not reasonably necessary or related to the creation of a will or estate planning.
4. Legal Services Disclaimer
4.1. Willwali Sdn Bhd provides a platform for users to create and manage wills. We are not a law firm and do not provide legal advice. The information provided on our platform is for informational purposes only. It is your responsibility to consult with a qualified legal professional for specific legal advice.
5. Governing Law and Jurisdiction
5.1. These T&C shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under these T&C shall be subject to the exclusive jurisdiction of the courts in Malaysia.
6. Limitation of Liability
6.1. To the extent permitted by law, Willwali Sdn Bhd, its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our Services.
7. User Responsibilities
7.1. By using our Services, you agree to:
a. Provide accurate, complete, and up-to-date information.
b. Comply with all applicable laws and regulations.
c. Refrain from engaging in any illegal or unauthorized activities on our platform.
d. Respect the rights and privacy of other users.
8. Modifications to T&C
8.1. We reserve the right to update these T&C at any time. You will be notified of any changes through our platform, and your continued use of our Services after such changes will constitute your acceptance of the updated T&C.
9. Termination of Services
9.1. Willwali Sdn Bhd reserves the right to terminate or suspend your access to the Services at our discretion, without notice, for any violation of these T&C.
10. Compliance with Applicable Laws
10.1. You agree to use our Services in compliance with all applicable laws, including but not limited to data protection laws and regulations in your jurisdiction.
11. International Users and Cross-Border Data Transfers
11.1. If you are accessing our Services from outside of Malaysia, please be aware that your personal data may be transferred to, stored, and processed in Malaysia or in other jurisdictions where our servers or third-party service providers are located. These jurisdictions may have data protection laws that are different from those in your country of residence.
11.2. By using our Services, you expressly consent to the transfer of your data to jurisdictions outside your country of residence, including Malaysia, and to the processing and storage of your data in accordance with our Privacy Policy and applicable laws of those jurisdictions.
11.3. We take appropriate safeguards to ensure that your personal data remains protected, including contractual protections (such as Standard Contractual Clauses where applicable) and the use of reputable cloud infrastructure providers who comply with international security standards.
12. Dispute Resolution
12.1. Any disputes related to these T&C or your use of our Services shall be resolved through negotiation and, if necessary, in accordance with the dispute resolution procedures specified in your jurisdiction.
13. Contact Information
13.1. If you have any questions or concerns about these T&C, please contact us at legal@ willwali.com
By using our Services, you acknowledge that you have read and understood these T&C and agree to be bound by them.